Shipping Policy
We are committed to processing and delivering orders as efficiently as possible while keeping customers informed throughout the order process.
Order Processing
Orders are generally processed within 24–48 hours after successful placement.
Processing time may vary during busy periods, promotional campaigns, holidays, or when additional order verification is required.
Once an order has been processed and handed over for delivery, applicable shipping or order updates may be provided.
Estimated Delivery Time
The estimated delivery period is generally 3–7 business days after dispatch.
Delivery times are estimates and may vary depending on the delivery location, courier operations, product availability, weather conditions, public holidays, weekends, or circumstances outside our reasonable control.
Delivery Information
Customers are responsible for providing complete and accurate delivery information, including:
- Full name
- Correct phone number
- Complete delivery address
- Any additional information required for successful delivery
We are not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.
Delivery Attempts
The courier may attempt to contact the customer or make delivery attempts using the information provided at checkout.
Customers are responsible for being available to receive their orders or responding to delivery communications when required.
Delayed or Missing Orders
If your order has not arrived within the expected delivery period, please contact our customer support team.
Email: jbrliving282@gmail.com
Phone: +971 55 682 4142
We will review the available order and delivery information and assist you accordingly.